Frequently Asked Questions
Everything you need to know about your rugged style journey.
What is your standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, while express options are available at checkout.
How do I determine my correct size?
Each product page features a detailed size guide. Since our apparel is designed for both comfort and durability, we recommend measuring a similar item you own and comparing it to our charts.
What is your return and exchange policy?
We offer a 30-day return policy on all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your exchange or refund process.
Are your garments ethically manufactured?
Yes, Offroad Trading Company is committed to responsible sourcing. We partner with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible.
Do you ship internationally?
Currently, we ship to the United States, Canada, and Australia. We are working on expanding our logistics to reach more global destinations in the near future.
How should I care for my offroad apparel?
To preserve the life of your gear, we recommend machine washing cold with like colors and tumble drying on low. Avoid bleach and direct ironing on printed graphics.
