Returns & Exchanges

At Offroad Trading Company, we want you to be completely satisfied with your gear. If your purchase doesn't meet your expectations, we offer a hassle-free 30-day return policy for all unworn and unwashed apparel.

1

Initiate Your Request

Log into our online portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags are still attached and the garment is in its original condition.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.

4

Drop Off and Refund

Hand your package to any authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing